Security and privacy for file transfers made easy with DropSecure

“Must have for Accountants!”

Overall: From signing up to receiving documents , it took us under 10 minutes. Its great that we can customize it to our branding. With 2FA feature on all user logins, folder creation, activity monitoring and easy user interface , it was a no-brainer. To top that , cust support has been amazing.

Pros: Highest level of Encryption level and ease of use

Cons: Nothing at the moment. I believe the more we use this software , we will end up with a “wish list” which we will communicate with DropSecure account management team

Alternatives Considered: Diligent Boards and Dropbox Business

Reasons for Choosing DropSecure: In Australia, laws prohibit exchange of personally identified information over email. Tax File Numbers specifically and other ID’s. Being a tax firm and recently introduced stricter laws, we needed something simple, cost effective , secure and easy to use. DropSecure checked those boxes.

Switched From: Dropbox Business

Reasons for Switching to DropSecure: Ease of use and pricing. We wanted clients to use it. We did not want clients to see 3-4 different screens, create accounts etc. just to upload one single document! DropSecure is simple yet powerful. They nailed it.

Mani D

CEO,
ZonKeepers

The CEO of Elk Ridge Bookeeping LLC was looking for a secure file sharing solution for her business. DropSecure was happy to work with her to understand her requirements of an easy user interface, enterprise grade security, as well as meeting compliance requirements; all at a competitive price.

Testimonial: DropSecure put in a superb amount of effort to help me gain the necessary features to run my business without having me over-pay for features that I don’t need! I have been going back and forth for a few weeks with other companies on the features and package offered. DropSecure’s great customer service offered me the right features at the right price and hence I will be staying with DropSecure. It was an amazing experience that I will absolutely be grateful for in my business growth! Thank you so much for everything!

I don’t feel comfortable using anything else other than DropSecure to share confidential data with my teachers. I am pushing for all other schools that I work with to use them.

DropSecure has turned the tide by allowing SMEs to provide the kind of security that was only affordable to large enterprises. Its simplicity and plugin free sharing beats current competition.

“ease of use”

Pros: The best thing I like about DropSecure is that my patients or providers do not need to create a username and password and it is still more secure than any traditional file sharing service.

Cons: I liked the simplicity. Dropsecure is perfect for my need.

Dr. Devang Shah

M.D.,
Morgan Hill Internal Medicine

“Most User-Friendly Affordable Secure Document Sharing”

Overall: I have had an amazing experience. I highly recommend this software for anyone that deals with sensitive information such as banking, tax returns, medical records, payroll records, insurance records, government records etc.

Pros: I have been using DropSecure since 2019, and prior to that I had tried several other file sharing services over the last decade or so. As of this writing, I have to argue that this is the BEST I have ever laid my hands on. I have used expensive tools/applications for transferring files back and forth between my company and clients. DropSecure is amazingly easy to set up, easy to use, easy for the recipient to download their file and most importantly, very affordable. I have not needed a lot of tech support, but the 2 or 3 times I reached out, I was met with nothing but pleasant people willing to go the extra mile to make sure you got all the help you needed. It is worth noting that DropSecure is so easy that chances of needing tech support are very minimal.

Cons: There is nothing not to like about DropSecure. It is an excellent choice.

Felix M.

CEO,
Accupay Systems

The Bridgemark Director was looking for a secure file share service with the highest level of encryption. In addition, every employee needed to have their own individual file share url to facilitate the smooth transfer of documentation.

The company had spent 2 to 3 months testing out other services but didn’t find anything that checked off every box on their need/want list until they started using DropSecure.

Highlighted here are a few reasons why they chose to work with DropSecure:

1. The user interface and sending/receiving process is very basic/simple : With all of our clients being over the age of 60, we needed an interface that would allow them to easily receive and send documents without any help.
2. Branded emails, account page and file drop page with custom URL.
3. Highest level of encryption available with zero-knowledge.
4. Ability for each employee to have their own account and file drop URL : Previously, we were using another service which gave the whole company one file drop URL which caused a lot of confusion. With DropSecure each user has their own account login to send/retrieve received files.
5. Access to file transfer history : For compliance, we are required to maintain a record of all client communication. DropSecure gives the Super Admin access to all transfer activity for every user under the company’s account. Additionally, the Department Admins have access to all transfer activity for the users assigned to their department.
6. Customer Service : We’ve reached out to their support team several times with everything from questions and account help to somewhat larger obstacles (to be honest, I’m sure I’ve been a bit of a pain to them). Nevertheless, they’ve been amazing every time — very quick to respond and our question/problem is resolved usually within 24 hours. Their ability to provide such a high level of customer service while also having a personal connection with each of their clients is exceptional —unfortunately, something rarely found in today’s world.