How do I request for files to be sent to me securely from clients/ external stakeholders who are not registered with DropSecure?
There are two ways that you can do this.
1. You can send them a message by clicking on the ‘Send Files’ button once logged onto the DropSecure platform. Your clients will receive a ‘Secure link’ in their email. By clicking on the 'Secure link' and following the instructions listed there, they will be able to view your message/ file attachment. The 'Send Reply' button available on that page enables them to attach files or a message and send it securely to you with DropSecure’s end-to-end file encryption.
2. Each registered user gets their personal fileshare URL. You can directly share this URL with your clients or even embed it in your website. You clients can securely send files to you by clicking on this URL.
Does my client need to have DropSecure to open and reply to confidential information that I have sent them?
No. You, the registered DropSecure user, can send files to an unregistered user (i.e., a user who has not registered with the DropSecure platform). On receiving this message, the unregistered user has the option to reply and send you files by clicking on the ‘Send Reply’ button.
Follow the steps below for an unregistered user to open and reply to confidential information that you have sent them.
Once the steps listed in the above screenshot are followed, the user will then be able to click on the ‘Send Reply’ button. They can enter information in the Message box, click or drag files to be uploaded in the ‘Click or Drag File to this area to upload’ box and click the ‘Encrypt and Send’ button to send you the files.
DropSecure provides them with the same military grade end to end encryption while sending you files.
Yes, you can send multiple files at once. Click on the ‘Send Files’ button on your DropSecure dashboard. On the right-hand section of the Send Files window that opens, in the box ‘Click or drag file to this area to upload’, drag and drop the files or browse your device for the files to be attached. You can add up to 20 files with a total maximum limit of 10GB.
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